Instructional Technology Jobs

Head of Instructional Support Services at Washington University in St. Louis


The Head of Instructional Support Services provides expertise and leadership in defining WUSTL Libraries’ role in the adoption and evaluation of new instructional models, including the use of online learning platforms and creation of non-traditional course materials. The Head works with WUSTL campus leaders, library staff, academic units, and partner institutions in the delivery of consortial learning initiatives. The position also manages Library facilities used for learning and media creation, as well as the staff and student resources who deliver these services to an extended network of WUSTL students, faculty and staff. Serves as a member of the Library’s Leadership Group.

  • Provides effective management and direction of WUSTL Libraries’ Instructional Support Services team and facilities, including the definition of a sustainable support plan that accounts for expansion and growth of staff, services and facilities.
  • Leads the discussion across campus about the use and design of electronic textbooks and other non-traditional course materials, including WUSTL Libraries’ role in delivery and stewardship of these materials.
  • Acts as a key liaison between WUSTL Libraries and partner institutions for management and delivery of consortial learning initiatives, including the consideration of course reserves and related networked resources.
  • Participates in grant writing and other efforts to fund research and innovation projects around new models of instructional support.
  • Collaborates with library staff, students groups and student service areas to understand environments needed to support 21st century learners, as well as impacts of online learning platforms on the WUSTL student experience.
  • Collaborates with WUSTL Libraries’ Assessment team to establish formal and informal assessment and evaluation of Instructional Support programs and activities.
  • Perform other duties as assigned.

Required Qualifications

  • Master’s in Library Science or related advanced degree with minimum five years experience in instructional support in an institution of higher education or similar academic setting.
  • Ability to maintain effective communication and engagement with WUSTL faculty, staff and students
  • Strong written and verbal communication skills
  • Ability to lead staff in working in a collaborative environment
  • Demonstrated supervisory experience, including mentoring of staff and student workers
  • Excellent organizational and time-management skills
  • Experience coordinating discussions and leading initiatives in an academic environment
  • Experience writing peer-reviewed articles and informal communications (blogs, social media) related to use and adoption of emerging learning platforms and instructional support
  • Experience formulating new project ideas and writing grants to support project activities
  • Knowledge of ACRL’s Information Literacy Competency Standards for Higher Education

View the full job ad here.

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